|
Click
here for a printable ORDER
FORM or a Printable
PDF version)
TO ORDER OUR ROSES: (Sorry - Canada Only)
Please
print out and complete the order
form
and mail it to us with a cheque or money-order. We recommend
that you order soon to reserve what you'd like, so you won't
be disappointed. (You can phone
or fax first to ensure that they are all still available.) We
ship by bus, collect, to the bus station nearest you and we
can ship to remote area by prepaid express mail. We will notify
you before shipping to confirm your order and to advise you
of any balance owing. Spring shipping begins in early April.
If you can list any acceptable substitutes, it would be very
helpful in the event we are sold out or if a plant you ordered
is still too small.
PLEASE NOTE: We
require a minimum of two roses per order.
Using our
New Catalogue
The roses listed are available at the time of printing. Supplies
of some varieties are limited and we regret that we may unavoidably
sell out for the season. Other varieties will become available
as the seasons change as we continually propagate our roses from
our collection of over 700 varieties. Because of the number we
cannot propagate all of them in any one season. Please inquire
if you don't see what you are looking for. Please check our website
periodically for New Introductions.
How to Order Our Roses
Our roses are shipped in large one-gallon pots. The prices are
listed beside the specific varieties on each catalogue page. (
Included is a $1 royalty fee for each David Austin rose.) Please
add appropriate taxes and the small packaging fee as you fill
out the order form. (Our
prices may vary somewhat throughout the year depending on size
and availability.) Please check the various rose lists for specific
prices. We fill orders on a first come first serve basis, while
supplies last.
SHIPPING
We ship our roses by bus, freight collect, or by Express Mail,
prepaid, from April through June and late September through November,
within Canada only. They are packaged in boxes, supported
by canes and travel upright on the bus (approximately one day's
travel per Province, says the bus company). We ship to the bus
station nearest to you and we will notify you before shipping
to ensure that you are home to pick them up. They can be kept
in a pot for a short time awaiting planting as long as they do
not dry out or freeze and are provided with sufficient light and
air circulation. If you cannot plant your rose fairly quickly,
you should pot it on into a larger pot. See our "Rose Hints"
throughout the catalogue. We can also ship by courier although,
due to the size of the pots, this could be more expensive. (The
1 gallon pots average 5 lbs each.)
As we frequently sell out of popular varieties, we urge you
to order as soon as possible and to include payment with
your order.(Check or Money order only) SORRY,
WE DO NOT ACCEPT CREDIT CARDS AND WE SHIP ONLY WITHIN CANADA.
Terms
Please include a cheque or money order for the entire amount
with your order form. Prior to shipping we will confirm and
advise you of the amount owing.
It is extremely
helpful if you indicate your second choices for us to use as substitutes
should we sell out of a variety just before processing your order.
If no suggested substitutes are included we will refund the excess
with your shipment. For amounts less than $5.00 we will include
a credit voucher with your next order. (Sorry, we do not accept
credit cards.)
Our Replacement
Policy
We endeavor to provide a healthy rose plant which, if planted
promptly and properly in a BIG HOLE with lots of fertile compost
or manure, adequate room and water and at least six hours of sunshine
a day, will grow into a rewarding plant. (Some varieties may not
bloom until the second year.) We regret that we cannot replace
plants which fail due to damage or neglect beyond our control
after the plant has left our hands, but we will replace a plant
if the fault is ours. Plants left sitting in pots too long are
vulnerable to drying, freezing, flooding or starvation.
We will replace a plant if it dies and the fault is ours.
Please
let us know within one month of receiving it. Please provide a
letter and a photo, if possible, by mail. If we cannot replace
the rose, we will offer a refund (but not the shipping costs)
or a credit toward your next order.
Thank you
for ordering Old Rose Nursery's "own-root" roses! |